WhatsApp-compatible ยท South Africa-first pilot

Turn messy work into clear business memory.

Jots helps service businesses turn customer chats, quotes, receipts, spreadsheets, and notes into work records, operating rules, and practical recommendations.

Weโ€™re selecting 20 South African service businesses for an early manual pilot.

๐Ÿ’ฌ From a customer chat Jots Work Memory

Wedding Shoot

Enquiry
CustomerNomsa
Date21 September
LocationJohannesburg
PackageNot selected
DepositUnpaid
Suggested improvement: This type of job usually needs package choice, venue, shoot time, deposit proof, and delivery deadline before it can be marked confirmed.

Your business already has the data.

The problem is that it is trapped in places that are hard to search, share, analyse, or hand over.

๐Ÿ’ฌ

Chats and voice notes

Customer requests, job details, changes, dates, locations, and promises get buried inside informal conversations.

R

Quotes and payments

Deposits, balances, receipts, expenses, and payment proof are often disconnected from the actual work.

๐Ÿง 

Owner memory

The owner remembers what happened, but the business itself has no reliable operating memory.

One capture layer. One company memory.

Jots starts with easy capture, then builds toward a practical company brain: records, rules, patterns, and improvements.

1
Capture

Send or upload a customer chat, quote, receipt, spreadsheet row, or work note.

2
Structure

Jots extracts the customer, work requested, quote, deposit, payment, missing info, and promises.

3
Remember

The confirmed record becomes searchable business memory.

4
Learn

Jots learns operating rules: how quotes, deposits, job stages, and handovers work.

5
Improve

Jots highlights risks, stuck jobs, unpaid balances, and patterns affecting revenue.

Jots learns how your business operates.

Every business has rules. They are usually stored in the ownerโ€™s head. Jots helps capture those rules and apply them to future work.

Jots suggests. You approve. The business memory gets better over time.

Deposit rule: A booking is not confirmed until deposit proof is attached.
Quote rule: A photography job needs date, venue, package, shoot time, and delivery deadline.
Payment rule: A job is not complete until the balance is marked paid.
Handover rule: Staff should see the job summary, customer notes, location, and outstanding requirements.

Not just records. Prescriptive analysis.

Once work is structured, Jots can show what is stuck, what is owed, where jobs drop off, and which patterns need attention.

Test it with your business โ†’

Example business memory report

Quoted but not confirmed R12,500
Outstanding deposits R3,000
Jobs missing key info 7
Most common drop-off After quote
Recommendation: Customers are dropping off after quotes above R1,500. Test a smaller starter package or ask for budget before quoting.

Easy enough for daily use.

Jots is designed to fit around how service businesses already work. It is not trying to replace your accountant, CRM, or payment system. It creates the missing memory between conversations and formal records.

Before

โ€œHi, Iโ€™m looking for a photographer for my graduation on 12 July. Do you have packages? Iโ€™m in Pretoria.โ€
After

Customer: unknown
Work: graduation photography
Date: 12 July
Location: Pretoria
Quote: needed
Deposit: unpaid
Missing: package, time, venue, customer name
Status: enquiry
Rule applied: quote needs package + shoot time

Built for job-based service businesses.

Best fit: businesses where every customer request becomes a job, event, booking, quote, delivery, shoot, setup, or service record.

๐Ÿ“ธ

Photographers

Track enquiries, event dates, packages, deposits, shot lists, delivery timelines, edits, and balances.

๐ŸŽˆ

Events and decor

Track themes, venues, packages, quotes, deposits, setup notes, suppliers, and handovers.

๐Ÿ› 

Contractors and services

Track site visits, quotes, parts, job status, payments, customer notes, and work history.

Join the early pilot.

We are looking for 20 South African service businesses to test whether structured work memory, operating rules, and practical recommendations are useful enough to pay for.

Send 10โ€“20 anonymised customer/job examples.
We turn them into clean work records and rule examples.
You tell us what is useful, missing, or worth paying for.

Apply for the pilot

Complete the short Tally form so we can understand your business, what you track, and whether Jots is a good fit.

Open pilot form โ†’

Takes about 2 minutes.